Tuesday, 22 September 2020

Timeline Control Features in Dynamics 365 CE - 2020 Wave 2 Release

Hi Everyone, 

Today I was going through the new features of Dynamics 365 CE 2020 Wave 2 Release and it seems we have good improvements on Timeline Control.

  • Expand the timeline records by default. 
  • Hide “What you’ve missed.” 
  • Show email as Conversation or as individual messages. 
  • Hide status.

Expand the timeline records by default  - This would give visibility of full content by default. This can be done by default by changing the Timeline Configuration on the Form.

Hide "What you've missed"  - Dynamics 365 will record the time you last accessed the record.  A new summary (filter) allows you to see the recorded Activities/Posts/Notes since that date and time. The setting is disabled by default. When enabled, a notification is displayed as shown in the below screenshot.

Show email as Conversation or as individual messages  - This is an option on the Timeline itself to show emails as full conversations or individual messages.

Show/Hide status  - We can show/hide status of the Activities on Timeline Control and this setting is maintained at Entity level on Timeline. 

Hope this helps.

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Happy 365'ing
Gopinath.

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