Friday, 24 July 2015

The entity cannot be closed because it is not in the correct state in CRM

Hi All,
 
Today when I was working with Quote Activate, Won and Lost got the below error in CRM.
 
"The entity cannot be closed because it is not in the correct state"

 
This message doesn't tell us what exactly does it mean by correct state. After sometime, I came to know that only Activated Quote can be closed as Won or Lost
 
I was closing a quote from a workflow as below like
 
Changed the steps to check and activate the quote if the status is Draft.
 
 
 
Hope this helps.
 
--
Happy CRM'ing
Gopinath 

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